To evaluate the criticism, the regulator thought-about the ‘marketplace for offering electronic mail companies in India’ and the ‘marketplace for offering specialised video conferencing companies in India’ because the related ones.
In a 10-page order, the watchdog stated that in relation to the allegations of leveraging, the customers of Gmail should not pressured to essentially use Google Meet.
Additionally, there doesn’t look like any opposed penalties on the customers of Gmail for not utilizing Google Meet, reminiscent of withdrawal of Gmail or any of its functionalities or different companies which can be up to now being offered by Google. A Gmail person at his/ her ‘free will’ can use any of the competing VC apps, it famous.
In line with the order, anybody with a Google Account, not essentially a Gmail person, can create a web-based assembly utilizing Google Meet.
“Additional, for making a Google account, the person needn’t be a person of Gmail. He/ she will use email ID created on every other platform for making a Google account. Thus, Google Meet is obtainable as an impartial app exterior the Gmail ecosystem additionally,” the regulator stated.
Rejecting the criticism, CCI stated that though Meet tab has been included within the Gmail app, Gmail doesn’t coerce customers to make use of Meet completely as submitted by Google and the customers are additionally at freewill to make use of both Meet or every other VC app for video conferencing.
Google had submitted to the regulator that Gmail will not be dominant in emailing and direct messaging in India, and it faces sturdy competitors from a wide range of messaging companies, lots of which have a comparable or superior place to Gmail.